We offer various services, including local and international shipping, courier services, package delivery, freight forwarding, and express delivery. We also provide special services like document handling, fragile item delivery, and customized logistics solutions.
You can track your package using the tracking number provided when your shipment was processed. Enter the tracking number on our website’s tracking page or contact our customer service for assistance.
Delivery times depend on the service selected and the destination. Local deliveries typically take 1-2 business days, while international shipments may take 3-7 business days. Express services offer faster delivery times.
Shipping costs are based on the weight and dimensions of the package, the destination, and the type of service selected. You can use our online calculator to estimate shipping costs or contact our customer service for a detailed quote.
We cannot ship hazardous materials, perishable goods, illegal substances, and items restricted by international laws or airline regulations. Please check our prohibited items list on the website for more details.
Ensure your package is securely packed using appropriate materials. Use a sturdy box, cushion the contents, seal the package with strong tape, and label it clearly. If you’re unsure, we offer packaging services to help you.
If your package is lost or damaged, please contact our customer service immediately. We will initiate an investigation and, if necessary, assist you with the claims process. Please retain all packaging and contents for inspection.
Yes, we offer optional insurance coverage for your shipments. You can purchase insurance based on the value of your items. This provides additional protection in case of loss or damage.
You can schedule a pickup online through our website or by calling our customer service. Provide details such as your address, preferred pickup time, and package information.
We accept various payment methods, including credit and debit cards, bank transfers, and mobile payments. Payment options may vary based on the location and service.
