Welcome to Premier Pac Express (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our courier services and interact with us.
2. Information We Collect
We collect various types of information in connection with the services we provide:
Personal Identification Information: Name, address, phone number, email address.
Delivery Information: Details about the items being delivered, delivery addresses, and any special delivery instructions.
Payment Information: Credit card details or other payment information, processed through secure payment gateways.
Usage Data: Information about how you use our website and services, including IP addresses, browser types, and pages visited.
Communications: Records of your interactions with us, including customer service inquiries and feedback.
3. How We Use Your Information
We use your information for the following purposes:
To Provide and Improve Our Services: To process and manage deliveries, handle customer requests, and enhance our service offerings.
To Communicate with You: To send notifications, updates, and other relevant information regarding your deliveries and our services.
To Process Payments: To handle billing and payment transactions securely.
To Maintain and Improve Our Website: To analyze and improve the functionality and user experience of our website.
To Comply with Legal Obligations: To adhere to legal and regulatory requirements and to protect our legal rights.
4. How We Share Your Information
We may share your information in the following circumstances:
With Service Providers: We may share your data with third-party service providers who assist us in operating our business, such as payment processors and delivery partners.
For Legal Reasons: If required by law, to respond to legal requests, or to enforce our terms and conditions.
Business Transfers: In connection with any merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
You have certain rights regarding your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
Objection: You can object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Premier Pac Express Kingston, Jamaica Phone: (876) 571-3952 or (876) 536-8882 Email:premierpacexpress@gmail.com
9. Jurisdiction
This Privacy Policy is governed by the laws of Jamaica. Any disputes arising from or related to this policy shall be resolved in accordance with Jamaican law.
